The challenge
Alset Custom installs paint protection film and ceramic coatings on luxury vehicles, a premium, high-ticket service. But its Google Ads had zero account-level negative keywords, so it was paying for clicks from people searching for car washes, dealerships, and body shops. Two broad keywords alone burned more than $5,000 with almost nothing to show for it. Worse, the account could not reliably measure its own leads.
What we did
- Cleaned up the search terms with a 55-term negative keyword list, blocking the car washes, dealerships, chains, and DIY searches that were draining the budget.
- Tightened the wasteful broad-match keywords and protected the one that was actually producing jobs.
- Stood up a GoHighLevel CRM with dedicated phone-call tracking and missed-call text-back, so every lead is finally captured, measured, and followed up.
Results
The budget now reaches buyers searching for PPF and ceramic coating, not a car wash, and for the first time the shop can actually track the calls and leads its ads produce. The client reports a significant increase in business.